Privacy Policy

Through this privacy policy, we are making clear to you how Ever Nepal Adventure is collecting and utilizing your data when you are utilizing its services.

It also informs you about your privacy rights and the ways the law protects you. At Ever Nepal Adventure, we collect your personal details to provide and improve our respective tour-related services in the field of adventure and trekking in the region of Nepal, and you can consent to our use of your personal details, as stated below:

Interpretation of Definitions

For purposes of this Privacy Policy:

  • Affiliate: This is an entity that is, directly or indirectly, in control of, or controlled by, or under common control with another entity.
  • Attest: To express doubt. For example
  • Company: This pertains to Ever Nepal Adventure, which is based in Thamel, Kathmandu
  • Cookies are tiny files that are put in your computer or mobile device by a site when accessing its pages, in order to store data like your history.
  • Country refers to Nepal.
  • Device means any device that can access our services, such as a computer, smartphone, or tablet.
  • Personal Data denotes any information related to an identifiable individual or one who can be recognized
  • Service includes our website and our travel and trekking services.
  • Service Provider is any individual or company that processes data on behalf of the Company.
    • This can include third-party companies or individuals hired by the Company to help provide the Service, analyze its use, or support other related functions.
  • Usage Data refers to any type of data that is produced automatically, either through the use of the Service itself or through the infrastructure itself.
    • These may include things such as the time, date, and pages you viewed, as well as your time on these pages, among other diagnostic details.
  • Website: This refers to the website evernepal.com.np, which is accessible at
  • You refer to the individual accessing the Service or using the Service, or the corporation or legal entity in which the Service is being used in your name.

Collecting Your Data

To become part of our community, you must agree to share certain kinds of data.

The type of data we collect includes the following categories:

Usage Data

Usage Data refers to data collected automatically when you use our Service.

It may include:

  • Your device's Internet Protocol (IP) address
  • Browser type and version
  • Pages of Our Service you visit
  • The time and date of your visit
  • Time spent per page - Unique device identifiers - Other Diagnostic Data

If you use our Service through a mobile device, we may collect additional information such as:

  • Type of mobile device you use
  • Unique ID of your mobile device
  • IP address of your mobile device
  • Mobile operating system
  • Mobile Internet browser type
  • Unique device identifiers and other diagnostic data

We might additionally gather information transmitted by your browser when you use our Service or access it through a mobile device.

Personal Data

By accessing our website and services, you give your consent for us to collect your personal data. This information may be collected through our websites, forms, or by direct application for particular information. Personal information that we may collect includes:

  • Full name
  • Nationality
  • DOB
  • Gender
  • Passport information and identification documents
  • Email address
  • Telephone Number
  • Residential or billing address
  • Contact Information in case of an emergency
  • Dates of intended travel, alternative dates
  • Itineraries and booking details
  • Accommodation preferences
  • Dietary needs/special requests
  • Information regarding payment and billing
  • Transactional history and invoices
  • Health, allergy or fitness information, where applicable, for safety reasons
  • Customer inquiries, messages, and communication records
  • Feedback of all kinds, reviews, and survey responses
  • Approximate location information
  • Data from third-party vendors
  • Legal, Regulatory and Related Information

Tracking and Cookies

We also collect personal data through cookies and other similar tracking tools to monitor activity on our Service.

The tracking tools we use include:

  • Cookies: Small text files placed on your device. You may instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use certain parts of our Service. Unless your browser settings have been adjusted to block cookies, our Service may use them.
  • Web Beacons: Some sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear GIFs, pixel tags, and single-pixel GIFs).

These allow the Company to count users who have visited certain pages or opened emails, and they are used for related website statistics, such as tracking the popularity of specific sections and verifying system and server integrity.

Cookies can be Persistent or Session Cookies.

  • Persistent Cookies remain on your device even when you go offline.
  • Session Cookies are removed when you exit your browser.

We utilize both Session and Persistent Cookies for the reasons stated below:

Necessary or Essential Cookies

  • Type: Session Cookies
  • Administered by: Us
  • Purpose: These cookies are important to help you use the services available on the website and to let you access certain features.
    • They help to verify your identity and stop unauthorized use of your account. Without these cookies, the requested services cannot be delivered. We only use these cookies to make sure you can access the services you need.

Cookie Policy / Notice Acceptance Cookies

  • Type: Persistent Cookies
  • Administered by: Us
  • Purpose: These cookies are used to check if you have agreed to the use of cookies on the website.

Functionality Cookies

  • Type: Persistent Cookies
  • Administered by: Us
  • Purpose: These cookies help us remember your choices when you use the website, such as your login details or preferred language.
    • The aim is to give you a more personalized experience and avoid the need to re-enter your preferences every time you visit the website.

Use of Your Personal Data

The company may use your personal data for the following reasons:

  • To provide and maintain our service, including tracking how it is being used.
  • To manage your account: to handle your registration as a user of the service.
  • The personal data you provide can allow you to access various features available to registered users.
  • For the performance of a contract: to develop, follow, and fulfill a purchase contract for products, items, or services you have bought or any other agreement with us through the service.
  • To reach you by email, phone, SMS, or through other electronic forms of communication, such as push notifications in a mobile app, regarding updates or information about the features, products, or services you've used, including security updates when needed or reasonable for their implementation.
  • To send you news, exclusive deals, and general details about other products, services, and events we provide that are similar to those you have already bought or asked about, unless you opt out of receiving such information
  • To manage your requests: to assist and manage your communications with us.
  • For business transfers: we may use your information to assess or carry out a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or in connection with bankruptcy, liquidation, or a similar situation, where your data is among the assets transferred.
  • For other purposes: we may use your information for other reasons, such as data analysis, identifying usage trends, evaluating the effectiveness of our promotions, and improving our service, products, and your experience.

Disclosure of Your Data

We might disclose your personal information in these circumstances:

  • In collaboration with service providers, we might disclose your personal information to service providers for monitoring and analyzing our service usage and to reach out to you
  • For business transfers: we may share or transfer your personal information during, or in connection with, any merger, sale of company assets, financing, or acquisition of all or part of our business to another company.
  • With affiliates: we may share your information with our affiliates, and those affiliates will be required to honor this privacy policy.
  • Affiliates include our parent company and any subsidiaries, joint ventures, or other companies that we control or are under common control with us.
  • With our business partners: we might share your information with our partners to provide you with specific products, services, or promotions
  • With other users: when you share personal information or otherwise interact in public areas with other users, that information may be viewed by all users and could be shared outside the website.
  • With your approval, we might share your personal information for any other reason with your approval

Retention of Your Personal Data

The company will keep your personal data only for as long as necessary to achieve the purposes described in this privacy policy. 

  • We will retain and use your personal data as needed to comply with our legal obligations, such as when we are required to keep your data by law, to resolve disputes, and to enforce our legal agreements and policies.
  • The company will also keep usage data for internal analysis.
  • Usage data is generally kept for a shorter period, except when it is used to enhance the security or improve the functionality of our service, or when we are legally required to retain the data for a longer time.

Transfer of Your Personal Data

Your information, including personal data, is processed at the company's operating offices and in other locations where the parties involved in the processing are based.

This means your information may be transferred to and stored on computers located outside your state, province, country, or other jurisdiction, where data protection laws may differ from those of your jurisdiction.

Your consent to this privacy policy and the submission of your information indicate your agreement to that transfer.

The organization will implement all required measures to guarantee your information is handled securely and in accordance with this privacy policy. 

No transfer of your personal data will take place to an organization or a country unless there are adequate protections in place, including the security of your data and other personal information.

Delete Your Personal Data

You have the right to ask us to delete the personal information we have collected about you, or to help you delete it.

Our service allows you to delete certain personal information directly from within the service.

You can update, edit, or delete your information at any time by logging into your account, if you have one, and accessing the account settings section, where you can manage your personal data.

You can also reach out to us to request access to, correct, or delete any personal information you have shared with us.

However, please note that we may need to keep certain information if it is required by law or if we have a lawful reason to do so.

Disclosure of Your Personal Data

Business Transactions

  • If the company is involved in a merger, acquisition, or sale of assets, your personal data may be transferred.
  • We will notify you prior to your data being transferred, and subject to another privacy policy.

Law Enforcement

  • In certain situations, the company may be required to disclose your personal data if required by law or in response to valid requests from public authorities, such as courts or government agencies.

Other Legal Requirements

The company may disclose your personal data in good faith if it is necessary to:

  • Comply with a legal obligation
  • Safeguard and uphold the organization's rights or assets
  • Stop or examine potential misconduct connected to the service
  • Ensure the personal safety of service users or the general public

Security of Your Personal Data

Protecting your personal data is a priority for us. Nonetheless, keep in mind that no approach to transmitting data online or storing it digitally is fully secure. Although we take appropriate steps to safeguard your data, we cannot assure its complete security.

  • Comprehensive Details Regarding the Handling of Your Personal Data
  • The service providers we utilize may have access to your private information.
  • These external vendors gather, retain, utilize, modify, and send data regarding your actions on our service following their individual privacy policies.

Children's Privacy

Our service does not target anyone under the age of 13. We do not intentionally gather personally identifiable information from individuals younger than 13 years old. If you are a parent or guardian and know that your child has shared personal information with us, please reach out to us. If we become aware that we have collected personal data from someone under the age of 13 without verifying parental consent, we will take steps to remove that information from our servers.

If we need to rely on consent as the legal basis for processing your information and your country requires parental consent, we may ask for your parents' consent before collecting and using that information.

Links to Other Websites

Our service might include links to websites that we do not manage.

If you click on a third-party link, you will be directed to that third party's site. We strongly recommend that you review the privacy policy of every website you visit.

We have no control over and do not take responsibility for the content, privacy policies, or practices of any third-party websites or services.

Changes to This Privacy Policy

Our privacy policy might be revised occasionally.

We will inform you of any updates by publishing the revised privacy policy on this page.

We will inform you via email and/or a prominent notice on our service before the change takes effect, and we will update the "Last updated" date at the top of this privacy policy.

You are advised to review this privacy policy periodically for any changes.

Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions about this privacy policy, you can contact us:

By email: info@evernepal.com

By visiting this page on our website: https://evernepal.com.np/contact

By phone: 9802020202